Job Listings

Member and Donor Services Representative

Posted on: February 22nd, 2013

The Cleveland Zoological Society, the nonprofit advancement partner for Cleveland Metroparks Zoo, seeks qualified candidates with exceptional customer service skills for the position of Member and Donor Services Representative. This seasonal position is part-time, 15- 25 hours a week. Responsibilities include:

• Increase Cleveland Zoological Society (CZS) membership and donor base by responding to inquiries (by phone and in person), enrolling new members and promoting donations and renewals


• Sell special event tickets, Adopt an Animal packages and CZS merchandise, with emphasis on providing excellent customer service at all times


• Provide clerical support for Member and Donor Services and Development departments


• Serve as an ambassador for CZS and for Cleveland Metroparks Zoo

Qualifications:

• High school graduate or equivalent


• Exceptional customer service skills


• General proficiency with computer software


• Previous sales/retail experience preffered


• Ability to lift and/or move up to 25 pounds and drive a golf cart (Valid Ohio Drivers License required)


• Schedule: Must be available weekdays and weekends. Seasonal, March through August/September

Please submit cover letter and resume electronically to Membership@ClevelandZooSociety.org. No phone calls, please. All applications are confidential. The Cleveland Zoological Society is an equal opportunity employer.

Email your resume to Membership@ClevelandZooSociety.org